Fixpath

Windows

The microphone is silent

There are usually two microphones in the list, and Windows is using the one that is not there, or the app never got permission.

  1. Look for a mute switch on the headset or the laptop. An amber key light is often a hardware mute.
  2. In Settings, System, Sound, choose the right input. Speak and watch the meter. If it does not move, Windows is not hearing that device.
  3. Under Privacy and security, Microphone, turn access on and allow the app that needs audio, such as the browser or the call program.
  4. In the browser, click the lock on the call site and allow the microphone. Reload the page.
  5. Update the driver through Windows Update or the laptop maker's support page. Skip audio installers from ads.

If the input meter moves in Windows and the call stays silent, the fault is the site or the browser permission, not the sound card.